Terms and Conditions

Prices: All prices are per person in USD (U.S. Dollars) and are subject to confirmation. In all cases we reserve the right to modify prices and/or require "x" amount of nights stay for certain events. Prices can vary according to last minute offers, specials and/or Blackout Dates. All prices are based on 2 people sharing accommodations except where noted otherwise. Contact Rey Royal Excursions® for single, triple and/or quadruple rates. Inquire for additional night rates. Prices do not include Baggage Handling nor additional expenses of the participant (Parking, Room Service, Phone Calls, etc.).

Packages: All packages include airport shuttle service to/from hotel, accommodations for nights stated (excluding Baggage Handling and/or additional expenses of the participant (Parking, Room Service, Phone Calls, etc.), meals and tours as described in the packages, and taxes (for the packages previously mentioned). All gratuities are included, with the exception of gratuities to tour leaders, which are at the sole discretion of the participant.

Prices are valid upon Payment-In-Full, subject to availability and price increases beyond our control.

Deposits / Reservations:
  • FITs (Individuals, Couples, Families, etc.): All reservations require a $50 deposit at time of booking to guarantee space. The remaining balance is due 45 days or greater prior to arrival. If booking within 45 days and space is available, the full 100% deposit / payment is due at time of booking. Seasonal events (Mardi Gras, New Orleans Jazz & Heritage Festival, Sugar Bowl, etc.) require a $100 deposit at time of booking to guarantee space. The remaining balance is due 60 days prior to arrival. Do take into account that these events are extremely busy and space is very limited. Book well in advance.

    Rey Royal Excursions, LLC® must approve revisions to itineraries 45 days prior to date of arrival. Between 45 days and 21 days every effort will be made to accommodate participant's revision or change request, if possible, and an Administration Fee of $25 per booking will apply. Every effort will be made to accommodate participant's revision or change request, but kindly be advised that some restaurants, excursions, etc. have strict reservation policies and there is a possibility that no changes may be allowed (by them) and some or all of their deposits might not be refunded. No revisions or changes will be allowed within 21 days from the date of arrival for non-Seasonal or Special Events. For Seasonal or Special Events, no revisions or changes will be allowed within 45 days.

  • Groups: Reservation policies for groups vary. Upon acceptance of our group proposal (pricing), we will issue you, either via email or via mail, a copy of your contract with the complete Terms & Conditions. All contracts require a determined initial deposit immediate upon signing of the contract to guarantee space. All non-refundable deposits, if any, will be fully disclosed in the contract. The remaining balance is due 60 days or greater prior to arrival. Rey Royal Excursions, LLC® must approve revisions to itineraries 60 days prior to date of arrival. Every effort will be made to accommodate participant's revision or change request, but kindly be advised that some restaurants, excursions, etc. have strict reservation policies and there is a possibility that no changes may be allowed (by them) and some or all of their deposits might not be refunded. No revisions or changes will be allowed within 45 days from the date of arrival.
Group Rooming List: A Rooming List of all participants and their room assignments must be received by us no less than 60 days prior to arrival.

Minimal Number of Rooms (for Groups): The (group) contract is based on the number of rooms stipulated by the organizer of the group. Should the number of rooms fall below the expected or stated number in the contract, an additional fee per room may be applied.

Cancellation & Refund Policy:
Cancellations or revisions must be made in writing. Your right to a refund if you cancel your trip is as follows:
FITs (Individuals, Couples, Families, etc.):
Refund Policy
(from date of arrival)

Refund
More than 31 days* Full refund less $50
per person.
30 – 21 days* Full refund less 25%
of the total booking amount.
20 – 8 days* Full refund less 50%
of the total booking amount.
7 – 4 days* Full refund less 75%
of the total booking amount.
Less than 4 days* Totally Non-Refundable!
B&Bs (Bed & Breakfasts) have different policies. Most require 1 Night Payment for cancellations 14-8 Days prior to Arrival & totally non- refundable less than 7 Days prior to Arrival.
Please inquire of the B&B policy prior to issuing us the deposit.
There are no refunds for no-shows or any unused portion of any trip!
* Seasonal Events (Mardi Gras, Jazz Festival, etc.) have a Refund Policy different than what is described above! The Refund Policy for these events are as follows: If the cancellation of the reservation is made more than 60 days in advance, a Total Refund will be issued less $50 per person. Between 60 – 45 days in advance, a Total Refund will be issued less $100 per person. Less than 45 days in advance, all deposits and/or payments are totally Non-Refundable!


Groups
(Contractual Refund Policy, if different, will supersede the following policy!)
Refund Policy
(from date of arrival)
Refund
More than 60 days * Full refund less $25
per person.
60 – 46 days * Full refund less 25%
of the total contract.
45 - 0 days Totally Non-Refundable!
There are no refunds for no-shows or any unused portion of any trip!
* Seasonal Events (Mardi Gras, Jazz Festival, etc.) have a Group Refund Policy different than what is described above! The Group Refund Policy for these events are as follows: If the cancellation of the reservation is made more than 90 days in advance, a Total Refund will be issued less $25 per person. Between 90 – 60 days in advance, a Total Refund will be issued less 25% of the total contract. Less than 60 days in advance, all deposits and/or payments are totally Non-Refundable!

Forms of Payment: Rey Royal Excursions® will accept payment in the form of Visa, MasterCard, or American Express only. Verbal authorization of the use of clients credit card commits traveler to the reservation whether a signed credit card draft has been done or not. For Groups or approved wholesalers, company checks and/or wire transfers may be accepted, however, Rey Royal Excursions® is not responsible for any banking charges at the country or state of origin. In some cases credit cards (Visa, MasterCard, or American Express) will be accepted but an additional charge, advised upon said payment arrangements, will be applied to the total of the group contract or any remaining balance.

Insurance: Personal travel insurance is not included in any of our prices or group contract, nor does Rey Royal Excursions® accept responsibility for sickness or accidents of any kind to participants before, during or after participant's country or city of departure. We make every effort to ensure the safety of all participants, however accidents can happen, and consequently we strongly recommend that you take out a personal Trip Cancellation Interruption Insurance that includes medical coverage and emergency evacuation before departure. Trip Cancellation or Interruption Insurance is also strongly advised in the event a trip is cancelled due to acts of God or forces of nature (for example, but not limited to, hurricanes, floods, etc.) and national disasters.

Accommodations: All hotels and B&B's are based on double-occupancy. Space availability and all locations are subject to change. Single, Triple or Quadruple room accommodations, when specifically requested, may be available at an extra charge.

Responsibility: Rey Royal Excursions® acts solely as organizer of the excursions / attractions tours outlined in our brochures, website and/or group contracts and is responsible for making all reservations and shall not be held liable or responsible for any unforeseen circumstance occurring nor additional costs incurred. Nor shall we be held liable for any inconvenience, loss, injury, or damage which may result from the acts or omissions of any company or person operating such excursions / attractions. We are also not responsible for any articles left behind on any of the excursions we offer. Transportation is not provided for airport / hotel pickup, attractions, events, meals, tours, etc. unless specifically stated. While no revisions of the itinerary are anticipated, Rey Royal Excursions, LLC® reserves the right to cancel, change or substitute (for an equal or greater category / value) any hotel, excursion, schedule and price without notice. We also reserve the right to require a minimum of five passengers to operate any tour. Rey Royal Excursions, LLC® is not responsible for expenses incurred by trip participants in preparing for a canceled trip such as non-refundable advance purchase air tickets, visa fees, prescription drugs, vaccinations, equipment, etc. Where the participant has made the above booking on behalf of persons other than his/herself, the participant confirms that he/she is acting with the full knowledge and consent of such other persons and that they have the full authorization of such persons to bind them to this Contract, and that such persons have read and understood the Terms and Conditions of this Contract prior to providing their authorization. Where the participant has made the above booking on behalf of persons under the age of 18, the passenger confirms and covenants to Rey Royal Excursions, LLC® that the minor has been apprised of the contents of the Terms and Conditions of this Contract, and the participant confirms that the minor shall be traveling at all times under the supervision and authority of the passenger (who is not a minor) as lawful guardian. Rey Royal Excursions, LLC® is not responsible for minors. On acceptance of the reservation, the participant acknowledges having read and understood the Terms and Conditions, and agrees and shall hereby be bound by the Terms and Conditions.

Reproduction, in part or in entirety, is strictly prohibited
without the permission of Rey Royal Excursions®!